Information Technology and Communications Services (ITACS) Customer Satisfaction Survey Summary
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Author
Information Technology and Communications Services (ITACS)
Date
2004Metadata
Show full item recordAbstract
The IT Strategic Plan, The Information Revolution: Planning for Institutional Change,
proposed a number of recommendations to improve management, customer
responsiveness, and accountability for the IT arena at NPS. A periodic customer
satisfaction survey was included as one of those recommendations.
Description
2004 ITACS Customer Satisfaction Survey Report